Dr. Leatha M. Bennett has been a member of the University community for over 11 years. Prior to becoming the Ombudsman, she was the Director of the Office of Retention and Academic Support which provided individual and group tutorial services, Supplemental Instruction, mentoring, specialized assistance for students on academic and financial aid probation, intrusive advising for conditionally admitted students, academic counseling for students applying for Academic Bankruptcy and those returning to the University after academic suspension. Her professional areas of expertise include employee counseling, contract negotiation, informal mediation of group conflicts, and assisting individuals to develop strategies for conflict resolution. The services of the Ombuds do not replace formal grievance processes at the University; rather, they are an additional option.
Dr. Bennett serves as Ombudsman for undergraduate students/community at the University. She is a member of the International Ombudsman Association. Students are encouraged to resolve concerns by contacting the campus office responsible for the area relevant to the complaint. If dissatisfied with the response, the student may contact the relevant area supervisor, director, department chair, or dean for resolution. Persons who seek the Ombuds assistance will be referred to as visitors.