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Bulldog Alerts!  Answers to Frequently Asked Questions


What is the Bulldog Alerts emergency notification system?
The emergency notification system is a service that AAMU uses to contact students, faculty and staff in the event of a campus emergency or a crisis situation. The system can contact you via telephone, cell phone, text message (SMS) to a mobile device or by email.

 

How does the emergency notification system work?
During an emergency situation, the notification system will begin cycling through your contact information and deliver you a message with details about the event. The emergency notification system will continue cycling through your contact information in an attempt to reach you by all methods that you have provided in your contact information.
 
What constitutes an emergency?
Very serious incidents and dangerous situations that would jeopardize the health and safety of the campus community. Emergencies are determined by the University Public Safety, the University President and Vice Presidents according to best practices established by state and federal emergency services. 

 
Can I choose the methods in which I am notified?
Yes. You are given an opportunity to choose whether you want to receive notifications via telephone, text message (SMS) or e-mail.
 
Why should I subscribe?
To become aware of any emergency or crisis situation on campus and know how to respond and what you should do to be safe.
 
How do I subscribe for emergency notifications?
If you are a current student, faculty or staff member:
Click on the 'Chico State Emergency Notification System' link at the top left-hand section of this page. Then click on the ‘log in’ button in the middle of the next page. You need your portal ID and password to get started. Then you will be guided through the process of subscribing to the service. Once you are finished, the system will send you a test message to the email address you provide with the contact information you entered. If you do not receive a test message in 24 hours, log back into the system and validate your contact information. You can log back into the system anytime to change, add or delete your contact information.
 
Can I change my contact preferences?
Yes. You can log back into the Self-Service Banner using your portal ID and password to change, add or delete your contact information.
 
Will this cost me anything?
The University offers this service for free. If you choose to receive a notice by text message, your service provider's normal text messaging fees will apply.
 
Does the service work on multiple cell phone networks?
Yes.  You can enter up to 6 different cell numbers when updating your Emergency Contact information in Self-Service Banner.
 
Do I need to install software on my phone?
No. The system uses industry standard SMS text messaging protocol to send messages to your phone. Your mobile phone plan will need to accept text messages to work properly.
 
Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?
No. The emergency notification system is only used in case of an emergency or during periodical testing of the system. Your emergency contact information will be safeguarded and not shared with anyone.

 

From what number will these text messages display?
You will see 23177 or 63079 as the text messaging number sending you the confirmation message and all subsequent messages.  Please save this number and program it as [AAMU] so that you can quickly recognize this number as the official source of AAMU messages.