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Answers to Frequently Asked Questions

Below are answers to some frequently asked questions. If you need information that you cannot find on our web site or on this FAQ page, please contact our office so that we can assist you.
Also visit our Policies & Procedures page and/or our Transcripts page for additional information.
How do I change my address?
In order to change your address, a student can complete the online form for address change, fax in a change of address request (256-372-5253) or write to us at Office of the Registrar, Alabama A&M University, P.O. Box 848, Normal, AL 35762. To ensure the security of your records, you are required to provide us with your student ID and indicate which address you are changing. We are only able to change the mailing and local address not the permanent. 

How do I order an enrollment verification?
Verification of enrollment or graduation can be requested from the Registrar’s Office by completing the form for enrollment verification, and turning it in by mail, or by fax (256-372-5253), or in person. Generally, this request can be completed in less than a week. Forms requiring completion by the Registrar’s Office can be dropped off in Patton Building, room 204, between the hours of 8:00 am and 5:00 pm, or mailed to the Office of the Registrar, Alabama A&M University, P.O. Box 848, Normal, AL 35762. 
How do I order a transcript of my academic record?
A request for an official transcript must be made in writing and must include all applicable names, social security number, date of birth, complete address, student’s signature and purpose of request. Requests can be submitted in person or by mail. The request should include student’s full name, valid ID with social security number, dates of attendance, current addresses and the complete address to which the transcript should be sent. If someone else is picking up the transcript they will need to have a picture ID and a letter authorizing them to pick up the transcript. Also include a telephone number in case there is a question regarding the request. Official transcripts cannot be produced immediately upon request. We suggest that students allow one week for the transcripts to be processed but most requests are completed within three working days of their receipt. Allow two weeks for the transcript process if it is at the end of the semester or after graduation. Transcripts cannot be produced for students that have a financial obligation to the university. The transcript fee is $5.00 and it should be paid in the Bursars Office.

How can I find out what courses are available each semester?
In order to check for course availability, we suggest that you use the Schedule of Classes located here on our web site.

What if I have pre-registered for classes and now I realized that I won’t be able to attend, what do I do?
You need to cancel your registration before the first day of class so you can receive 100% of your tuition back. After the first day of class, the student must contact each instructor and obtain verification of non-attendance in each registered course by a memo from each instructor on the department letterhead, or by having each instructor forward an email verifying non-attendance to the Office of the Registrar.  You can do this by faxing a cancellation of registration form to the Office of Student Financial Aid at (256) 372-5407 or coming to the Registrar’s Office to fill out the cancellation of registration form, submitting it to the Office of Student Financial Aid for approval, and returning the form to the Registrar's Office located in room 204 Patton Hall.   If you attend one class, then it becomes a withdrawal and you will lose a percentage of your tuition. 
What happens if I apply for graduation, but do not clear?
You will need to re-apply for graduation for the semester or term you plan to complete graduation requirements. Undergraduate students will need to check with their Academic Coordinator and Graduate students will need to check with the Graduate Studies office concerning this matter.
How can I replace a lost diploma?
We will need a written request with the following information: full name, degree received, graduation date, social security number or Banner number, a mailing address, and payment. Diploma inserts are and miniature diplomas are $14.50, and diploma covers are $11.03. There is an additional fee of $8.55 to have a diploma insert mailed, and an additional fee of $2.45 to have a miniature diploma mailed. Also, an additional fee of $10.50 to have a diploma insert and a diploma cover mailed. Payment has to be made in the Bursars Office, or you may mail a money order for the total amount with your written request. Please mail request to Office of the Registrar, Alabama A&M University, P.O. Box 848, Normal, AL 35762. Diplomas are ordered in February, June, and September. The process usually takes 6-8 weeks.





Office of the Registrar

Campus Location

Patton Hall

Room 204

Hours: 8:00 A.M. - 5:00 P.M.

Monday - Friday


P: 256.372.5254

F: 256.372.5253


Mailing Address

Office of the Registrar

Alabama A&M University

P.O. Box 848

Normal, AL 35762