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Office of Retention and Academic Support
Intrusive Academic and Probation Services (IAPS)

IAPS Mission  To provide first-class services that will ensure knowledge and clarity to all students who are experiencing academic difficulty and are on financial aid warning or probation.  With guided assistance, students who successfully complete the required ORAS program are guaranteed to complete their degree of studies at Alabama A&M University with a minimum of five (5) years.

Objectives

• Provide first-class customer service to all students attending Alabama A&M University.
  
  
• Provide intrusive academic assistance to students on academic and/or financial aid warning and probation, and those experiencing academic difficulty.
  
  
• Provide intrusive, proactive academic support services to first-time freshmen,  continuing freshmen, and first-time students enrolled in Alabama A&M  University.
  
  
• Maintain the ORAS comprehensive computerized academic database (AccuTrack) for all students served.
  
  
• Provide 24-hour feedback and assistance to all telephone voice mails and/or emails.
  
  
• Provide timely reports on students served and services provided to appropriate offices, i.e., Title III, Office of Financial AID, Academic Affairs, University College and ORAS.
  
  
• Collaborate with faculty, advisors, and other university units to provide intrusive academic assistance and social support to meet students’ needs.
  
  
• Develop and conduct a series of annual Learning Strategies Workshops to increase student learning and retention via face-to-face and online.

Office of Retention and Academic Support, 100 Buchanan Hall, Alabama A&M University, Normal, AL 35762 Phone: (256) 372-5490, fax: (256) 372-5495