How Do I Compliment An Officer?
If you feel that an officer has performed his or her duties in a particularly courteous, helpful or competent manner, you may express your appreciation in a number of ways:
Contact any supervisor (in person or by telephone) at Public Safety Office
Write a letter to the officer, the officer's Supervisor or to:
Executive Director Monica Ray
Department of Public Safety
P.O. Box 264
Normal, AL 35762
Monica.ray@aamu.edu
Be sure to obtain the officer's name and badge number if possible.
How Do I Make a Complaint?
The AAMUDPS is a professional, courteous and highly trained public safety/police department that is determined to provide superior service to the AAMU Community. In the interest of maintaining the high caliber of police services, correcting our oversights and improving the overall quality of services, we encourage members of the community to bring matters to our attention that do not exhibit the professionalism we expect of our personnel. Complaints against members of the AAMU Public Safety Department may be made ONLINE or to the department by email, phone, fax, letter or in person regardless of your age or citizenship status. Complaints will also be accepted anonymously ONLINE and all complaints are investigated thoroughly.
The address of the Police Department is:
Department of Public Safety
P.O. Box 264
Normal, AL 35762
What Happens to My Complaint After it is Received?
Complaints received by the Department of Public Safety are reviewed by the Executive Director and assigned for investigation. In every case, the person making the complaint will be contacted during the investigation for additional information, kept abreast of the progress of the investigation and will be notified of the final disposition.