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Managing Your Email Password

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Creating Strong Passwords

Now days, we all have to juggle five, ten, maybe more passwords. Follow our recommendations for creating a strong, memorable password in three simple steps:

  • Think of a sentence you can remember.
    Use this as the basis of your strong password. For example, if you think, "my daughter Jane is four years old today." Use the first letter of each word to create a nonsensical word. Using the example above, you would get "mdjifyot".
  • Add complexity by mixing uppercase and lowercase letters and numbers.
    It is valuable to swap out letters for numbers and symbols. For instance, in the password above, consider substituting the symbol $ for the letter "j" and the number 4 for the word "four", and the number 0 (zero) for the letter "o". This might yield a password like "Md$i4y0t".
  • Change your password every 90 days.
    Every 90 days equals about five changes per year. Instead of starting from scratch, change your current password by altering a number and a letter in your password. For example, after the first 90 days, you might change the password above by changing the 0 to a number 1, and the "t" to a "u", resulting in the new password: "Md$i4y1u".


Test your new password with Microsoft's Password Checker, which is a non-recording feature on Microsoft's website that helps determine your password's strength as you type.​

Changing Your Password

You may change your password at any time by following the steps below:

  1. Log on to the Outlook Web portal.

  2. On the right-hand side of the page at the top - select Options

  3. On the left-hand side of the page - select Change Password

  4. Follow instructions to change your password

  5. After you have change your password - select Save at the top of the page.

IMPORTANT: AAMU policy holds you responsible for any activity under your user name. To protect the privacy of your data, never give out your password, change it periodically, and always remember to log off when you are finished working.​

What to do If You Have Forgotten Your Password

If you have forgotten your Outlook email password, you will have to call the ITS Service Desk to have it reset at 256-372-4357.  

ITS is currently implementing a Self-Service Password Reset utility.