myAAMU

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Step by Step Instructions to register your device and login to the myAAMU Portal

Step 1 - Download the Authenticator App

1. Download the Octopus Authenticator App from the Apple Store for your iPhone or iPad or Google Play for your Android phone or tablet. Screenshot of Octopus Authenticator App icon

Step 2 - Register your device with the Octopus Authenticator App

1. Check your email to find your invitation email Screenshot of SSO invitation email
   1. Search for the subject title, "Welcome to the new AAMU "Passwordless" myAAMU SSO"
   2. If you can open the invitation email - Follow one of the enrollment options below:
      1. Click on the blue "Click Here to Enroll" link Screenshot of click here to enroll link or
      2. Open the Octopus Authenticator app
         1. Scroll to the Accounts Section
         2. Click "Add" Screenshot of add account
         3. Choose "Scan Code with Camera" Screenshot of Screenshot of Scan Code with Camera
         4. Scan the QR code in the invitation email
      3. Follow the prompts to add your account to the Octopus Authenticator App
      4. The Octopus Authenticator App will say Account added Successfully when completed Screenshot of Account added Successfully
   3. If you cannot access your email or add your account to your phone or tablet. Call the 24/7 ITS Helpdesk dial (256) 372-4357 or Ext. 4357 if you are on campus. Press option #1 for technical help. or Submit an ITS Helpdesk ticket.

Step 3 - Login to the myAAMU Portal using a computer

1. Click the "myAAMU Sign-In" button on the myAAMU webpage Screenshot of myAAMU Sign-in button
2. On the login page enter your username, "first part of your email address before the @ in your email address" and click "Next" Screenshot of SSO login Screen
3. On the second login page, make sure Authentication type says "Octopus Authenticator" and click "Login" Screenshot of Authentication type screen
4. Open the Octopus Authenticator app on your phone or tablet and click "Approve" Screenshot of Octopus Authenticator app login Approve
5. You will now have access to the myAAMU portal! Screenshot of myAAMU Portal

Step 3B - How to find your username

1. Open the Octopus Authentication App
2. Click on Alabama A&M University under Accounts
   
3. Click on "Show Credentials"
   
4. Your username is everything before the @ in the email address and your password should be shown. Use these in the follwoing steps.
   
5. If no password is displayed, and/or you are not able to log into the SSO platform from a computer or other wired device, you likely have an issue with your logon credentials. Please check with the Admissions Office to ensure your account is active before submitting a ticket for an SSO issue.

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