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Service Description

Blackboard Learn is a robust learning management system (LMS) used to facilitate teaching and learning for both face-to-face and online instruction. Engagement tools in Blackboard allow for rich discussions, critical thinking, collaboration, and reflection; the possibilities are endless. Outside of instruction, faculty, staff, and students can utilize Blackboard to collaborate with peers and partners of the University.

Blackboard can be used for asynchronous courses or for developing supplementary materials for courses taught over ITV, compressed video or traditional classroom instruction.


Users of Blackboard must have Internet access. Other hardware such as microphones or web cameras may be required depending on the course and will be identified by the instructor.  You must also be running an up-to-date web-browser with cookies, Java, Flash, Shockwave, and PDF-viewing enabled, and pop-up blockers disabled. You can check your browser's compatibility here.


Faculty, staff with AAMU accounts, and students with accounts may use Blackboard.

Service Availability

Blackboard is an enterprise system available 24 hours a day, 7 days a week other than scheduled outages for maintenance.


Faculty, staff, and students have access to technical support Mondays thru Fridays, 8:00 AM to 5:00 PM.  Call the ITS Service Desk at 256-372-4357 for help, or submit a ticket online at any time.

Submit a helpdesk ticket

Blackboard Collaborate Support

For More Information

How-to Guides are available by accessing Instructor or Student Resource guides under the Tools area within each Blackboard course. See also the links below.

Quick Links

Student Resources

Faculty & Staff Resources

 Blackboard Ultra Help and Information

In order to view PDF files on your computer, you must have a PDF reader program installed. If you do not already have such a reader, you can download a free reader at Adobe's website: Download Adobe Acrobat Reader Software