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The new Single Sign-On (SSO) passwordless solution allows you to log in to your Alabama A&M University applications (BlackBoard, Banner, Email, etc) using just your username eliminating the need to remember a password.

If you have access to SSO but need assistance with housing or cannot log into the housing portal please email Please do not submit an ITS ticket.


Your ITS team is rolling out a new 24-hour/7 day "call-in Helpdesk" ready to assist students, faculty & staff with technical issues and Helpdesk ticket submission assistance. The Helpdesk is available on weekends and after hours.

To take advantage of this new service, dial (256) 372-4357 or Ext. 4357 if you are on campus. Press option #1 for technical help.

Next, choose the student or faculty/staff option that applies to you. If you have difficulties, pick up the phone and reach out! Helpdesk and Blackboard support are now live and available.

Student Laptop Warranty & Customer Support Information

Warranty and customer service support contact information for your new Lenovo laptop

Information technology services does not provide student laptop support. Please contact Lenovo customer support for technical assistance.

Putting this URL in the web browser of your device will take you to the download page for the print client.

Download the Print client for devices

In order to view PDF files on your computer, you must have a PDF reader program installed. If you do not already have such a reader, you can download a free reader at Adobe's website: Download Adobe Acrobat Reader Software